Return Policy

Refund & Return Policy for Handmade Products

Thank you for choosing our handcrafted items! Each of our products is made with care and precision to ensure quality and uniqueness. As handmade items are often custom or made to order, we have specific policies regarding returns and refunds. Please review the following policy to understand our guidelines.

Refund & Return Policy

1. Final Sale Policy:

  • Non-Returnable Items: Due to the custom and personalized nature of our handmade products, all sales are final. We do not accept returns or exchanges for items once purchased. This policy helps us maintain the quality and uniqueness of each item.

2. Refunds:

  • No Refunds: All purchases are non-refundable. We encourage you to review product descriptions, images, and sizes carefully before completing your order.

  • Exceptions: Refunds will only be considered if an item is received damaged or if there is an error on our part (e.g., incorrect item sent). In such cases, please contact us immediately to resolve the issue.

3. Damaged or Incorrect Items:

  • Report Issues: If your item arrives damaged or if there is an error with your order, please contact us within 7 days of receiving the item. Provide your order number, a description of the issue, and photos of the damaged or incorrect item.

  • Resolution: For items damaged during shipping or incorrectly sent, we will work with you to provide a replacement or issue a store credit, depending on availability. We will cover the cost of return shipping in such cases.

4. Custom and Personalized Orders:

  • Non-Cancellable: Custom or personalized orders cannot be canceled once they have been processed. Please ensure that all details are correct before finalizing your purchase.

5. Contact Us:

If you have any questions or concerns regarding your order or need assistance with a damaged or incorrect item, please contact our customer service team:

  • Email: glitzyglamdesigns@yahoo.com

Thank you for your understanding. We appreciate your support and are committed to providing you with high-quality handmade products. Please feel free to reach out if you need any further assistance or have questions about our policies.